Error 48 on driver digital tachograph cards
Members have reported a number of instances of digital tachograph cards malfunctioning and giving an ‘error 48’, which indicates the card has expired, but where in fact the card date is still valid.
The Driver and Vehicle Licensing Agency (DVLA) has identified a batch of cards that may be affected. The electronic chips on these cards are incorrectly indicating that the card has expired, creating the error 48 although not all cards in the batch appear to have the problem. The cards in question were produced between 3 March 2012 and 14 May 2012. The number of cards involved is approximately 4,000, of which 1,000 have been replaced and 80 per cent of the remaining 3,000 have been renewed via the normal process.
The existing process for malfunctioning cards is still in place and they should be returned to DVLA for it to issue a replacement.
Members that are experiencing a problem with their card should therefore contact DVLA on 0300 790 6801 where the issue will be recorded and they will be advised how to obtain and complete an application form D777B; the form can be downloaded or ordered via the DVLA form filler here. Completed forms should be returned to:
These applications will be given a high priority and DVLA will aim to issue a new card on the day of receipt. The Agency assures us that procedures have now been introduced to ensure there is no repetition of this issue in the future.
DVLA apologies to members for any inconvenience caused